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Canceling Your Cybrary Insider Pro Subscription

Comments

15 comments

  • zoesky87

    I was just billed a renewal for the insider pro. I've cancelled it successfully. Is it possible to get a refund for the annual membership I was just charged?

    1
  • Sushma Maganti

    Cybrary Pro insider renewed today. I've cancelled it successfully. Is it possible to get a refund for the annual membership I was just charged?

    0
  • solenne.lefranc

    I have exactly the same situation. Is it possible to get the refund ? I do not see any warning or information for you in my Inbox to alert me about the New enrollement! I think it is not really fair ! Thanks you for tout answer.

    3
  • constantine66548

    Same here, was charged for a pro account when I never signed up for it! Please issue a refund

    0
  • bdvpow

    Just canceled my subscription that renewed today without any reminder. Very poor customer relations tactic. I'm requesting a refund for the subscription that auto renewed today. 

    0
  • prog.pabloramirez

    Hi. I canceled my insider pro account that was renewed Oct 2020. Will I be pro-rated for the 10 months I had left? I don't see any information in your website. Thank you

    0
  • jaimecolon1984

    Hello, I was charged for membership renewal and I have canceled it. Checking in for a refund for that charge. 

    0
  • brianrjoe

    Hello, I was charged for membership renewal without notification. I've cancelled the subscription and requesting refund of charge. Thank you

    0
  • mwallace5

    I am also looking for a refund for an auto renewal. Why was there no renewal notice sent out to customers to give us options.  Cybrary number to call is 301-220-2802.

    0
  • mwallace5

    Number has changed it is 301-220-4526.

    0
  • dmataruga

    Same issue here, I was charged for another year without any warning or notification.

    Did anyone manage to get their money back? 

    0
  • Wale Oje

    Same here. Renewed and charged for another year without notification. I have cancelled the subscription but I’d appreciate if the funds removed from my account is refunded please.

    Hope someone is looking into it.

    Thanks

    0
  • mattnin

    I also was charged an expensive $399 renewal that I did not believe I ever opted in for. I am asking for a refund as soon as possible or I will dispute this fee. For Cybrary to do this without any warning whatsoever is very dirty and underhanded. I will be telling my coworkers about this because they too have Cybrary and to be expecting a renewal fee

    0
  • kamalmander

    I was also charged for a yearly subscription which i never signed for auto-renewal. I am trying to contact them if not I will file a dispute with my credit card company.

    0
  • oyebola1

    I was also charged for a yearly subscription without receiving any notification about the renewal. I have cancelled my pro membership and I would like to be refunded. Is anyone from Cybrary paying attention to the comments in this article? I have recommended Cybrary in the past but from now on I will be telling all my friends in IT to avoid it.

    0

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