What if My Videos Freeze or Won't Play?

If you receive a privacy error message or the video won't play

A little Background..

Our videos are hosted using Vimeo, which requires cookies to be enabled in order to function correctly.

How to Troubleshoot

If you have any extensions or a firewall that may be blocking or interfering with tracking cookies, please either disable them or whitelist Vimeo.com.

To ensure that this is the cause for your inability to watch our videos, please check if you can watch any videos on Vimeo.com, and visit this forum page.