Having module completion issues? Getting a privacy message on our video courses? Adjusting your 3rd party cookies may help!
Common issues some users may run into during learning:
Videos not playing with the following error message: Because of its privacy settings, this video cannot be played here
After watching a video and completing the necessary task, clicking Continue and moving to the next module does not update course progress
If either of these errors occur, adjusting privacy and data settings regarding 3rd party cookies is the first step. If your browser or any firewall applications are set to Block Third-Party Cookies, this could affect your device's compatibility with our platform.
Please note, your ability to view our video content can also be impacted by your geographical location. Please reference Video Completion and 3rd Party Cookies for further information.
Please be aware that Cybrary does not collect any information about users because we do not run ads on our platform. This change is simply for proper access to the site.